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Root Cause Analysis: Principles and Benefits

Enhancing Problem Solving with Root Cause Analysis: A Guide to Mastering RCA on Coursera by Luca Berton

In the complex landscape of business operations, identifying and addressing the underlying causes of issues is crucial for sustainable success. Root Cause Analysis (RCA) is a systematic process used to identify the fundamental causes of problems or events, preventing their recurrence. This course introduces RCA as a critical thinking methodology, equipping learners with the tools and techniques to dissect problems, understand their core issues, and implement effective solutions.